Returns & Exchanges

At Neemai, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, you can return or exchange any unworn, tagged merchandise within 30 days of delivery.

1

Initiate Your Request

Log into our returns portal using your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing